HOA management companies are a great way to maintain a nice-looking property with minimal effort. Unfortunately, not all phoenix hoa management companies are created equally, which is why it’s important you do your research in advance before signing any contracts.
Here are seven qualities to look for in HOA management companies in Phoenix:
A lot of HOA management companies are fly-by-night operations and inexperienced at what they do. There are some great companies out there, but the key is knowing who to work with. Look for clients who have a minimum of 5 years of experience in HOA management. The experience of the HOA management company you choose is important because they will know how to handle any problem that comes up.
2. License and certifications
You don’t want a company that isn’t fully licensed. If they’re not licensed, they will be unable to legally protect the property should there be any legal problems. Also, make sure that the HOA management company you choose is certified by the state where they do business.
3. Effective communication
Communication is key in any business relationship and working with a phoenix HOA management company. The company should be responsive to your needs and able to answer your questions without putting you on hold for an unreasonable amount of time.
4. Great customer service
Every business has bad and good customers, and it’s your right to feel important when dealing with a quality company. If you have any problems or concerns, the companies need to be able to address them quickly and effectively.
5. Adaptable to change
Although the rules and regulations of an HOA are generally set in stone, there are instances where changes need to be made. There might also be times when unforeseeable problems arise. As such, you need an HOA company that can adapt easily to changing situations.
6. Passionate about work
An HOA management company with a passion for its work is one that will go the extra mile to make sure everything runs smoothly. You should choose an HOA company with a passion for what they do and one that’s willing to help you out whenever you need it.
7. Fair pricing
Some phoenix HOA companies will try to rip you off by charging you outrageous prices. You should choose a company with fair pricing that’s willing to help you out without breaking the bank. The pricing of an HOA management company is something that needs to be negotiated.